Our methodology
The Radius
Standard
The Radius Standard is the operating expectation Radius brings to an environment. It is not a promise that every customer receives the same technical configuration. It is a baseline: known, protected, maintained, recoverable, documented and improved — adapted to the risk and shape of the business.
- 01Known.What exists, who uses it, and which suppliers sit on the path are written down — not implied.
- 02Protected.Identity, devices, configuration and backup sit inside how the environment is run, not beside it.
- 03Maintained.Patching, firmware, licences and hygiene happen on a cycle, not only after something breaks.
- 04Recoverable.Important data has a restore path that has been thought about before it is urgent.
- 05Documented.The next person — including Radius — could follow what is there without starting from rumour.
- 06Improved.Repeated faults, ageing kit and unnecessary complexity are planned out, not waited out.
The six principles
Known.
What exists, who uses it, and which suppliers sit on the path are written down — not implied.
Protected.
Identity, devices, configuration and backup sit inside how the environment is run, not beside it.
Maintained.
Patching, firmware, licences and hygiene happen on a cycle, not only after something breaks.
Recoverable.
Important data has a restore path that has been thought about before it is urgent.
Documented.
The next person — including Radius — could follow what is there without starting from rumour.
Improved.
Repeated faults, ageing kit and unnecessary complexity are planned out, not waited out.
A small practice and a growing firm are not the same. Controls, tooling and the depth of each area should be proportionate. What should not be proportionate is accident: if something is out of standard, that should be understood and deliberate.
Eight areas
What the standard covers.
Jump to an area, or read them in order. Each one is a management expectation, not a product SKU.
- 01Identity
Accounts match employment. Privileged access is limited. Sign-in is harder to steal than a password.
- 02Devices
We know what is in the estate, it is configured on purpose, and it is replaced before it becomes a surprise.
- 03Microsoft 365
The tenant is administered as a business platform: identity, mail, sharing and licences — not a count of seats.
- 04Security
Proportionate controls are maintained as part of operations. Security is not a product bought once and forgotten.
- 05Data & Backup
Important data is identified, copied with intent, and recoverable — including after ransomware. A green job is not the test.
- 06Networks
The path people use to work is documented, configured on purpose, and diagnosed across supplier boundaries.
- 07Operations
The environment is watched, maintained and owned. Support is part of that rhythm, not a queue that waits for a call.
- 08Improvement
The estate gets simpler, safer and cheaper to live with over time. That work is planned, not hoped for after the next outage.
How it works
A framework we can use again.
The Standard is written so it can sit behind a Technology Review, onboarding, service reviews and later reporting. It is not a score. It is a shared language for what 'good enough' looks like in this environment, and what still needs work.
- 01
Understand
The business, the people, the systems, the suppliers, and what is already going wrong.
- 02
Baseline
The environment against the Radius Standard, with exceptions named rather than ignored.
- 03
Stabilise
Urgent risk first. Access, inventory and support paths that actually work.
- 04
Protect
Proportionate controls in identity, devices, backup and configuration — then kept.
- 05
Support
Day-to-day help with ownership. Monitoring and maintenance in the same relationship.
- 06
Improve
Reviews, lifecycle, licences, automation where it earns its place, and a roadmap the business can follow.
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The Technology Review uses the Radius Standard as a shared language for the environment as it is — not a score, a scan, or a script.